Commercial Alarm Monitoring

24/7 Local Monitoring For Commercial Alarm & Security Systems

Our Clients Love Us
4.4
17 Reviews & Growing

Commercial Alarm & Security System Monitoring Greater Vancouver

Businesses in Greater Vancouver rely on fast, dependable security monitoring to protect their people and property. Our U.L.C. certified and AAA rated monitoring services give you true around-the-clock protection with trained operators who respond the moment your system sends an alert.

Why professional monitoring matters

Reliable monitoring reduces risk, limits downtime, and ensures your business gets immediate support when something goes wrong. A self-monitored system cannot provide the response times or accountability required for commercial operations.

    • Immediate action when an alarm or sensor is triggered
    • Professional verification to reduce false alarms
    • Faster dispatch of police, fire, or medical services
    • Accountability for insurance and compliance requirements
    • Peace of mind when your business is closed or unattended

Protect your commercial space with monitoring you can count on. Contact us to get started.

U.L.C. certified and AAA rated monitoring

Our monitoring center holds national certifications that prove it meets audited performance standards. These independent ratings show that your business receives trusted, compliant, and highly reliable monitoring at all hours.

    • U.L.C. certification backed by third-party inspections
    • AAA rated monitoring for proven reliability
    • Strict operational standards and secure infrastructure
    • Highly trained operators with commercial security experience
    • Redundant systems that keep your alarms connected

Your system deserves monitoring that meets the highest standards. Reach out to learn more about how our certified station supports your business.

What we monitor for commercial clients

Commercial Alarm MonitoringCommercial environments rely on more than just intrusion protection. We monitor a wide range of alarms and life-safety systems used throughout the Lower Mainland and Fraser Valley.

    • Intrusion and burglary alarms
    • Fire alarm signals
    • Panic and duress alarms
    • Access control alerts
    • Video analytics and verified alerts
    • Environmental sensors for temperature, flood, and equipment rooms
    • Elevator and life safety notifications

If your business depends on it, our operators can monitor it. Ask us how we can support your specific system.

How our monitoring process works

A strong monitoring process keeps your business protected at every hour of the day. Each signal is received, verified, and acted on within seconds.

    • Your system sends an encrypted signal to our monitoring center
    • Operators verify the event and check for additional alerts
    • Your contact list is notified based on your instructions
    • Emergency services are dispatched when required
    • All actions are logged for accuracy and reporting

You get clear communication and fast response times every time. Let us show you how the process fits your business needs.

Integration with your current system

Most commercial systems in Maple Ridge, Coquitlam, Surrey, and Richmond can be monitored without a full equipment replacement. We handle professional takeovers, upgrades, and conversions from other providers.

    • Compatible with most major commercial alarm brands
    • Support for older or legacy systems
    • Smooth transitions with no business downtime
    • Safe rewiring and panel updates if needed
    • Optional technology upgrades for improved reliability

We make switching monitoring providers simple. Contact us to confirm system compatibility.

Industries we serve in Vancouver

We support a wide range of commercial and institutional clients throughout Greater Vancouver, the Lower Mainland, and the Fraser Valley. Each industry has unique risks, and our monitoring solutions adapt to those needs.

    • Retail stores and showrooms
    • Warehousing and logistics operations
    • Manufacturing facilities
    • Commercial office buildings
    • Property management companies
    • Schools and government buildings
    • Restaurants and hospitality

If your business needs dependable monitoring, our team is ready to help. Ask us about solutions tailored to your industry.

Benefits of choosing our monitoring service

Commercial clients choose us because we offer reliability, local support, and fast response times. Our monitoring helps you maintain safety, compliance, and operational continuity.

    • Continuous 24/7 protection
    • Faster emergency response
    • Documentation for insurance and compliance reviews
    • Protection during power or network outages
    • Local technicians available for support and system maintenance

Give your business the protection it deserves. Reach out for a quote or site review.

Our Clients Love Us!

Here's What They Say

Deb Herie
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Deb Herie

ProActive Integrated Security Ltd. is a professional security company who provides the utmost care in ensuring your residential property is secure, safe and protected. From the initial contact to the completion of the work, everyone involved answered all my questions and concerns in a prompt and courteous manner. I would highly recommend this company for all your security needs. Thank you to Bren and Troy for your expertise.

Amanda Brophy
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Amanda Brophy

I called in the morning as my alarm was going off and I didn’t know why. I spoke to Brenda initially and she was very calm, professional and patient with me. She was able to do some troubleshooting with me and told me the cost to have a technician come to my house. The technician was scheduled to come within the hour. Todd was also very professional and took the time to explain what he was doing and how I could better utilize my security system. I truly felt valued as a customer and would recommend them.

Michelle Lam
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Michelle Lam

Needed a tech to come take a look at our alarm system, Bren was super responsive and very quick to reply with helpful information. She was able to get a tech sent out easily. The tech was on time and very professional. Had us back up and running in no time. Great service from everyone I dealt with! Highly recommended if you have questions or need your alarm system looked at. Thanks ProActive!

Pawan Varaich
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Pawan Varaich

That was best customer service and the fastest delivery of service I have ever experienced. Amazing! We needed our fire alarm reset and they were amazingly fast to send a technician. Technician was amazing, he not only fixed the issue but also demonstrated how to fix it in future and how to operate the alarm system. I knew nothing about this system. Thank you again for such an incredibly fast service.

Patricia Wickson
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Patricia Wickson

ProActive is a "10". Quality, quick and friendly service. Dedication to detail and resolution of problems. They have restored our faith in what customer service looks like.

Karen Van Amerongen
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Karen Van Amerongen

👍👍😊😊

MrRockerkinski
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MrRockerkinski

ProActive Security was highly recommended by a family member that has received services from this company for approximately 20 years. Recently I had them install a new home security system and this was the easiest decision for my new home. Bren has been my first point of contact via email and always provided a response within the same day. Installation completed by Troy was fast and professional.

Jb
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Jb

I had to run a DIY c/o YouTube factory reset on my system. I called ProActive and Brenda is so pleasant over the phone, and within 15m she had me schedule for a service that same day. Within 30m Troy is over at my place to service my alarm system, and he finished within 30m walking me through all the work he is doing (so I can learn to DIY for next time). If you guys call try to request for TROY, he is so polite and so pleasant to talk to. This guys are AMAZING! Keep it up guys! My home security go-to from now on!

General Manager
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General Manager

We had proactive come in to install a completely new CCTV system. Ian and Troy were incredible. Very professional, friendly and helpful. Service was stellar and will be recommending to all colleagues who are looking to update their system. Top notch service and great product. Very happy with results.

Sean Earle
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Sean Earle

Professional and friendly service. Highly recommend ProActive!

Emily Earle
google
Emily Earle

ProActive was friendly and professional every step of the way. They were able to answer all of my questions and concerns and offered solutions that worked for me. I would highly recommend contacting ProActive!

SPEEDIES SKATESHOP
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SPEEDIES SKATESHOP

had proactive come look at our shop to install a camera system and alarm. very friendly and professional staff got us exactly what we needed at a good price! would highly recommend.

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Questions About 24/7 Alarm Monitoring?