Residential Hikvision Camera Systems
Many homeowners contact us after experiencing:
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- package theft
- vehicle break-ins
- vandalism
- wanting to check on their property while travelling
A professionally installed Hikvision camera system allows you to:
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- View live cameras from anywhere
- Receive motion alerts
- Record activity 24/7
- Monitor driveways, entrances and backyards
Every installation is customized for your property.
Hikvision Camera System Service & Support
Already have a Hikvision security camera system installed? We can help with that too.
In our experience, many customers contact us because their original installer is no longer in business, they aren't receiving support from the company that installed the system, or they simply want to expand an existing camera system.
Our technicians have experience servicing and upgrading Hikvision surveillance systems for homes, businesses, warehouses, and strata properties throughout Greater Vancouver.
We can assist with:
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- Diagnosing camera and recorder issues
- Adding additional security cameras
- Replacing failed NVRs or hard drives
- Firmware updates and system configuration
- Remote viewing setup on smartphones and tablets
- Troubleshooting cameras that have stopped recording
- Expanding existing Hikvision systems as your property grows
In many cases, there's no need to replace your entire security camera system. We can often repair, upgrade, or expand your existing Hikvision installation, helping you get more life out of the equipment you already own.
Our Clients Love Us!
Here's What They Say
ProActive Integrated Security Ltd. is a professional security company who provides the utmost care in ensuring your residential property is secure, safe and protected. From the initial contact to the completion of the work, everyone involved answered all my questions and concerns in a prompt and courteous manner. I would highly recommend this company for all your security needs. Thank you to Bren and Troy for your expertise.
I called in the morning as my alarm was going off and I didn’t know why. I spoke to Brenda initially and she was very calm, professional and patient with me. She was able to do some troubleshooting with me and told me the cost to have a technician come to my house. The technician was scheduled to come within the hour. Todd was also very professional and took the time to explain what he was doing and how I could better utilize my security system. I truly felt valued as a customer and would recommend them.
Needed a tech to come take a look at our alarm system, Bren was super responsive and very quick to reply with helpful information. She was able to get a tech sent out easily. The tech was on time and very professional. Had us back up and running in no time. Great service from everyone I dealt with! Highly recommended if you have questions or need your alarm system looked at. Thanks ProActive!
That was best customer service and the fastest delivery of service I have ever experienced. Amazing! We needed our fire alarm reset and they were amazingly fast to send a technician. Technician was amazing, he not only fixed the issue but also demonstrated how to fix it in future and how to operate the alarm system. I knew nothing about this system. Thank you again for such an incredibly fast service.
ProActive is a "10". Quality, quick and friendly service. Dedication to detail and resolution of problems. They have restored our faith in what customer service looks like.
👍👍😊😊
ProActive Security was highly recommended by a family member that has received services from this company for approximately 20 years. Recently I had them install a new home security system and this was the easiest decision for my new home. Bren has been my first point of contact via email and always provided a response within the same day. Installation completed by Troy was fast and professional.
I had to run a DIY c/o YouTube factory reset on my system. I called ProActive and Brenda is so pleasant over the phone, and within 15m she had me schedule for a service that same day. Within 30m Troy is over at my place to service my alarm system, and he finished within 30m walking me through all the work he is doing (so I can learn to DIY for next time). If you guys call try to request for TROY, he is so polite and so pleasant to talk to. This guys are AMAZING! Keep it up guys! My home security go-to from now on!
We had proactive come in to install a completely new CCTV system. Ian and Troy were incredible. Very professional, friendly and helpful. Service was stellar and will be recommending to all colleagues who are looking to update their system. Top notch service and great product. Very happy with results.
Professional and friendly service. Highly recommend ProActive!
ProActive was friendly and professional every step of the way. They were able to answer all of my questions and concerns and offered solutions that worked for me. I would highly recommend contacting ProActive!
had proactive come look at our shop to install a camera system and alarm. very friendly and professional staff got us exactly what we needed at a good price! would highly recommend.